Last updated 12 October 2026
Privacy at The Jewellery Resale Room.
This notice explains the information The Jewellery Resale Room will collect when the store opens, why it is needed and the choices available to you. We will use personal information only where there is a valid reason under UK data protection law.
Before launch: the legal business name, postal address and dedicated privacy email must be added here before personal data or payments are collected.
Information we use
What we may collect.
- Identity and contact details, such as your name, email, telephone number and delivery address.
- Order, delivery, return and customer-service records.
- Payment confirmation and limited transaction details supplied by the payment provider; we do not intend to store full card details.
- Newsletter preferences and a record of your consent.
- Technical information necessary to operate and secure the website, such as device, browser, IP address and essential cookie data.
Why we use it
Purpose and lawful basis.
We use information to take steps at your request, fulfil orders and manage returns under our contract with you; to meet tax, accounting and consumer-law obligations; and for legitimate interests such as preventing fraud, securing the site and improving customer service. Marketing messages are sent only with consent, and you can unsubscribe at any time.
We share only what is necessary with trusted providers that help operate the store—such as website hosting, payment processing, delivery and email services—or where the law requires it. If information is transferred outside the UK, appropriate safeguards will be required.
Retention and your rights
Keeping you in control.
Order and accounting records are kept for the period required by law. Enquiries are retained only while reasonably needed, and marketing details until you unsubscribe or the list is cleaned. Security data may be kept for a shorter period unless needed to investigate an incident.
Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability of your information, and you may withdraw consent at any time. You also have the right to complain to the UK Information Commissioner’s Office.